Great news: http://www.thejournal.co.uk/news/north-east-news/new-arriva-buses-route-newcastle-5069789 as Arriva have taken a series of steps to address the failings of the 685 bus from Newcastle to Carlisle. My thanks to everyone who has written in and their patience whilst we wrote, campaigned, met with Arriva and raised the locals plight in the House of Commons on the 27th June.
The good news is that we are getting
- new buses
- greater reliability and service
- a change in the approach of the bus company who have admitted their fault and are giving some help to those who they let down
- regular assessments of how they are doing
And yours truly taking a random number of bus rides on the 685 over the summer to check it out. I will keep you posted on my report.