Tuesday, 8 December 2015

Post and package redirection for flood victims in Tynedale - Royal Mail helping out for free


I am pleased to publicise this which I have received from Royal Mail. "Royal Mail is out delivering mail across the vast majority of addresses in Hexham where it is safe to do so. While flooding is hampering some deliveries due to road closures, a range of contingency measures have been put in place to ensure deliveries reach people as quickly as practicable. Royal Mail is also offering a free Redirection service for victims of the Hexham flooding who have had to move out of their homes temporarily and therefore wish to have their mail delivered to an alternative address.
This can be set up online at www.royalmail.com/redirection or by going into a local post office or by calling 0345 740740. Customers will need to pay for the redirection initially and they will be refunded as soon as application is processed. Identification is required to process applications and Customers are required to make a payment  in the first instance to protect them from fraudsters. We would ask customers to bear with us at this difficult time and we apologise to those affected. Royal Mail is doing all that it can to get deliveries to our customers at this important time of year."

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