http://www.publications.parliament.uk/pa/cm201415/cmhansrd/cm141204/debtext/141204-0002.htm#14120439000001
I will be taking forward the few remaining cases we have not been able to solve and sort, including, in particular, one local B and B; but I would make the point that if anyone still has any problems with Interest rate swap agreements or the FCA redress scheme then please get in touch by email or phone. This is a very sorry legacy of the past and we are trying everything possible to resolve the problems that are ongoing.
